Proactive TechProactive Tech

CANADIAN IT SUPPORT

IT Support For Teams

Keep devices, cloud apps, Wi-Fi, and security in shape with one Canadian team. Get fast replies, clear updates, and less time lost to tech issues.

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Connected stack

Northwind Health

01

Fast help for devices, cloud apps, networks, and security, built for small and mid-sized Canadian teams.

02

Northwind Health

03

Vertex Foods

04

Orion Mining

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Northwind Health

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Vertex Foods

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Orion Mining

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Maple Ridge Bank

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Cobalt Retail

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Harbor Clinic

WHAT WE HANDLE

IT Support That Keeps Teams Moving

Fix login, email, app, and printer issues fast.

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Help Desk Support

Fix login, email, app, and printer issues fast.

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Cloud Migration

Move files and apps with less downtime.

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Cyber Watch

Watch alerts and flag risky activity early.

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01

Network Setup

Set up Wi-Fi, switches, and office cabling.

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02

Device Rollout

Prep new laptops, phones, and user accounts.

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03

Patch Updates

Keep systems current with planned updates.

WHO IT HELPS

Built For Busy Teams

Get one phone number for user issues, device setup, and vendor calls.

01

Help Desk Support

Fix login, email, app, and printer issues fast.

02

Cloud Migration

Move files and apps with less downtime.

03

Cyber Watch

Watch alerts and flag risky activity early.

04

Network Setup

Set up Wi-Fi, switches, and office cabling.

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Use case 01

For Office Managers

Get one phone number for user issues, device setup, and vendor calls.

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Use case 02

For IT Leads

Add steady hands for tickets, patching, and cloud work when your queue grows.

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Use case 03

For Multi-Site Teams

Keep support, security checks, and network work lined up across locations.

15 min

first reply

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15 min

first reply

98%

same-day fixes

24/7

security monitoring

250+

devices covered

PRICING

Simple Plans For IT Help

Up to 25 users Email and phone help desk Two new devices monthly Patch checks each month Wi-Fi and printer help

per month

Starter

$1,250

Up to 25 users

Email and phone help desk

Two new devices monthly

Patch checks each month

Most popularPopular

Growth

$3,250

Up to 75 users

Priority ticket queue

After-hours support window

Cloud move planning call

custom quote

Enterprise

Custom

Unlimited user seats

Named service manager

24/7 alert monitoring

Multi-site network setup

Proof

What Clients Say

Verified

“Our laptops were ready on day one, and the login fix took less than ten minutes.”

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Maya Chen

Operations Lead @ Northwind Health

Verified

“They moved our files to the cloud with no scramble, and staff kept working.”

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Ethan Brooks

IT Manager @ Vertex Foods

Verified

“Security alerts are clear now, not a pile of noise, and we know what changed.”

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Sonia Patel

COO @ Harbor Clinic

Integrations

Slack

Fast help for devices, cloud apps, networks, and security, built for small and mid-sized Canadian teams.

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Slack

Slack

Fast help for devices, cloud apps, networks, and security, built for small and mid-sized Canadian teams.

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Jira

Jira

Fast help for devices, cloud apps, networks, and security, built for small and mid-sized Canadian teams.

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Notion

Notion

Fast help for devices, cloud apps, networks, and security, built for small and mid-sized Canadian teams.

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Zoom

Zoom

Fast help for devices, cloud apps, networks, and security, built for small and mid-sized Canadian teams.

The Map

The Map

The Map

Journal

Latest IT Notes

Questions

Common Questions

Quick answers before visitors choose a product, service, or next step.

01Do you support Microsoft 365?+

Yes. We set up accounts, fix email issues, manage app access, and handle updates for Microsoft 365 and related tools.

02How fast do you reply?+

Most tickets get a reply in 15 minutes during business hours, and urgent issues move to the front right away.

03Do you work on site?+

Yes. We do remote help and on-site visits for offices in Toronto, the GTA, and other Canadian cities.

04Can you move us to the cloud?+

Yes. We plan, move, and test files, email, and apps so your team can keep working during the switch.

05Do you watch for threats?+

We watch alerts, patch weak spots, and send clear notes when we spot risky logins or odd activity on your devices.

06What size teams do you serve?+

We work with small and mid-sized teams from 10 to 250 staff, including single-site and multi-site offices.

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